COMMONLY ASKED QUESTIONS

“There is always a light. If only we’re brave enough to see it. If only we’re brave enough to be it.” 

- Amanda Gorman

  • What services do you offer?

    › Dr. Workman offers individual, family, and group therapy services exclusively through a secure telehealth platform. In-person services are not available. Her clients have overwhelmingly expressed a strong preference for telehealth services since it allows for greater flexibility and convenience as well as saves time, energy, and money since there is no commute to worry about. 


    › She provides evidence-based treatments including Acceptance and Commitment Therapy (ACT), Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Prolonged Exposure (PE), Cognitive Processing Therapy (CPT) and Mindfulness Self-Compassion (MSC).


    › Dr. Workman also provides expert consultation, training and supervision services to professionals, schools, organizations, and businesses. 

  • What can I expect?

    › Dr. Workman provides secure telehealth services. When you schedule your first appointment with Dr. Workman, you will receive an email with a link to a client portal that is part of your secure electronic medical record.  Once in the portal, you will be asked to complete an intake packet to provide additional useful information to facilitate therapy.  In your intake session with Dr. Workman, you will have the opportunity to share your hopes for therapy and ask any questions you may have. Dr. Workman will assess your history and current mental health concerns. Recommendations and a preliminary treatment plan will be presented at the end of the intake session. After the intake session, you may decide whether you would like to pursue therapy with Dr. Workman. Over the course of treatment, you may repeat brief measures and other forms of behavior tracking to objectively assess your progress. Treatment plans will be periodically reevaluated and revised as needed. 

  • How long is treatment?

    › Most individual sessions are 50 minutes. If you are receiving Prolonged Exposure, then sessions are 90 minutes. The actual length of treatment will vary for each client and depends on several factors such as the nature and complexity of your concerns, your goals for treatment, and consistency of attendance. 


  • Do I have to live in New York if I want to work with you?

    › Although Mindset Wellness and Consulting started out and is based in New York City, Dr. Workman is fully licensed in New York and Connecticut. She is in the process of obtaining licensure in New Jersey and currently holds a temporary license which allows her to see clients who reside in New Jersey. At this time, you must reside in New York, Connecticut, or New Jersey if you would like to receive treatment with Mindset Wellness and Consulting


  • Do you accept insurance?

    › Dr. Workman is an out-of-network provider and does not accept insurance. You will receive monthly receipts/superbills that you can submit for insurance reimbursement.


  • How do I determine if insurance will reimburse me for therapy?

    › Insurance reimbursement rates vary widely based on the specific plan. Call your insurance company and ask the following:


    • Do I have out-of-network benefits for mental health (CPT code for individual therapy: 90834; CPT code for group therapy: 90853)?

    • Do I have a deductible? If so, what is it and how much of it have I met?

    • What is my coinsurance/what percentage of my bill will be covered after my deductible is met?

    • What is the process for seeking reimbursement?

    • How do I submit a superbill?

    • Are there any limitations on how many services a year will be covered?

    • How long will it take to receive my reimbursement?

    • Do I need a referral from my primary care physician or authorization prior to starting mental health treatment with an out-of-network provider?


    › You are responsible for paying the cost of the session and will be provided with a monthly superbill that you can submit to your insurance for reimbursement. 


  • What is your cancellation policy?

    › If you need to change or cancel your scheduled appointment, please provide at least 48 hours’ notice. While Dr. Workman cannot guarantee that your appointment can be rescheduled that week, she will do her best to accommodate the request. You will be responsible for the full session fee for cancellations with less than 48 hours’ notice.

  • What is a Good Faith Estimate?

    › Effective January 1, 2022, Congress passed the No Surprises Act, a bill designed to protect patients from “surprise” medical bills and balance billing for emergency services at out-of-network facilities or for out-of-network providers at in-network facilities, holding them liable only for in-network cost-sharing amounts.  As a result, all licensed health providers who offer out of network services are required to post a notice of “your rights and protections against surprise medical bills” on our websites or in our physical offices.


     › You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.  Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.  You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.  You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. 


    › For questions or more information about your right to a Good Faith Estimate, visit cms.gov/nosurprises.


  • How do I get started?

    › You can contact Dr. Workman to schedule a complimentary 15-minute phone consultation to determine if her services might be a good fit for you.


Dr. Workman invites you to contact her for a complimentary 15 minute phone consultation to see if her services might be a good fit for you.


COMMONLY ASKED QUESTIONS

“There is always a light. If only we’re brave enough to see it. If only we’re brave enough to be it.” 

- Amanda Gorman

  • What services do you offer?

    › Dr. Workman offers individual, family, and group therapy services exclusively through a secure telehealth platform. In-person services are not available. Her clients have overwhelmingly expressed a strong preference for telehealth services since it allows for greater flexibility and convenience as well as saves time, energy, and money since there is no commute to worry about. 


    › She provides evidence-based treatments including Acceptance and Commitment Therapy (ACT), Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Prolonged Exposure (PE), Cognitive Processing Therapy (CPT) and Mindfulness Self-Compassion (MSC).


    › Dr. Workman also provides expert consultation, training and supervision services to professionals, schools, organizations, and businesses. 

  • What can I expect?

    › Dr. Workman provides secure telehealth services. When you schedule your first appointment with Dr. Workman, you will receive an email with a link to a client portal that is part of your secure electronic medical record.  Once in the portal, you will be asked to complete an intake packet to provide additional useful information to facilitate therapy.  In your intake session with Dr. Workman, you will have the opportunity to share your hopes for therapy and ask any questions you may have. Dr. Workman will assess your history and current mental health concerns. Recommendations and a preliminary treatment plan will be presented at the end of the intake session. After the intake session, you may decide whether you would like to pursue therapy with Dr. Workman. Over the course of treatment, you may repeat brief measures and other forms of behavior tracking to objectively assess your progress. Treatment plans will be periodically reevaluated and revised as needed. 

  • How long is treatment?

    › Most individual sessions are 50 minutes. If you are receiving Prolonged Exposure, then sessions are 90 minutes. The actual length of treatment will vary for each client and depends on several factors such as the nature and complexity of your concerns, your goals for treatment, and consistency of attendance. 


  • Do I have to live in New York if I want to work with you?

    › Although Mindset Wellness and Consulting started out and is based in New York City, Dr. Workman is fully licensed in New York and Connecticut. She is in the process of obtaining licensure in New Jersey and currently holds a temporary license which allows her to see clients who reside in New Jersey. At this time, you must reside in New York, Connecticut, or New Jersey if you would like to receive treatment with Mindset Wellness and Consulting


  • Do you accept insurance?

    › Dr. Workman is an out-of-network provider and does not accept insurance. You will receive monthly receipts/superbills that you can submit for insurance reimbursement.


  • How do I determine if insurance will reimburse me for therapy?

    › Insurance reimbursement rates vary widely based on the specific plan. Call your insurance company and ask the following:


    • Do I have out-of-network benefits for mental health (CPT code for individual therapy: 90834; CPT code for group therapy: 90853)?

    • Do I have a deductible? If so, what is it and how much of it have I met?

    • What is my coinsurance/what percentage of my bill will be covered after my deductible is met?

    • What is the process for seeking reimbursement?

    • How do I submit a superbill?

    • Are there any limitations on how many services a year will be covered?

    • How long will it take to receive my reimbursement?

    • Do I need a referral from my primary care physician or authorization prior to starting mental health treatment with an out-of-network provider?


    › You are responsible for paying the cost of the session and will be provided with a monthly superbill that you can submit to your insurance for reimbursement. 


  • What is your cancellation policy?

    › If you need to change or cancel your scheduled appointment, please provide at least 48 hours’ notice. While Dr. Workman cannot guarantee that your appointment can be rescheduled that week, she will do her best to accommodate the request. You will be responsible for the full session fee for cancellations with less than 48 hours’ notice.

  • What is a Good Faith Estimate?

    › Effective January 1, 2022, Congress passed the No Surprises Act, a bill designed to protect patients from “surprise” medical bills and balance billing for emergency services at out-of-network facilities or for out-of-network providers at in-network facilities, holding them liable only for in-network cost-sharing amounts.  As a result, all licensed health providers who offer out of network services are required to post a notice of “your rights and protections against surprise medical bills” on our websites or in our physical offices.


     › You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.  Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.  You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. 


    › For questions or more information about your right to a Good Faith Estimate, visit cms.gov/nosurprises.


  • How do I get started?

    › You can contact Dr. Workman to schedule a complimentary 15-minute phone consultation to determine if her services might be a good fit for you.


Dr. Workman invites you to contact her for a complimentary 15 minute phone consultation to see if her services might be a good fit for you.


COMMONLY ASKED QUESTIONS

“There is always a light. If only we’re brave enough to see it. If only we’re brave enough to be it.”

- Amanda Gorman



  • What services do you offer?

    › Dr. Workman offers individual, family, and group therapy services exclusively through a secure telehealth platform. In-person services are not available. Her clients have overwhelmingly expressed a strong preference for telehealth services since it allows for greater flexibility and convenience as well as saves time, energy, and money since there is no commute to worry about. 


    › She provides evidence-based treatments including Acceptance and Commitment Therapy (ACT), Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Prolonged Exposure (PE), Cognitive Processing Therapy (CPT) and Mindfulness Self-Compassion (MSC).


    › Dr. Workman also provides expert consultation, training and supervision services to professionals, schools, organizations, and businesses. 

  • What can I expect?

    › Dr. Workman provides secure telehealth services. When you schedule your first appointment with Dr. Workman, you will receive an email with a link to a client portal that is part of your secure electronic medical record.  Once in the portal, you will be asked to complete an intake packet to provide additional useful information to facilitate therapy.  In your intake session with Dr. Workman, you will have the opportunity to share your hopes for therapy and ask any questions you may have. Dr. Workman will assess your history and current mental health concerns. Recommendations and a preliminary treatment plan will be presented at the end of the intake session. After the intake session, you may decide whether you would like to pursue therapy with Dr. Workman. Over the course of treatment, you may repeat brief measures and other forms of behavior tracking to objectively assess your progress. Treatment plans will be periodically reevaluated and revised as needed. 

  • How long is treatment?

    › Most individual sessions are 50 minutes. If you are receiving Prolonged Exposure, then sessions are 90 minutes. The actual length of treatment will vary for each client and depends on several factors such as the nature and complexity of your concerns, your goals for treatment, and consistency of attendance. 


  • Do I have to live in New York if I want to work with you?

    › Although Mindset Wellness and Consulting started out and is based in New York City, Dr. Workman is fully licensed in New York and Connecticut. She is in the process of obtaining licensure in New Jersey and currently holds a temporary license which allows her to see clients who reside in New Jersey. At this time, you must reside in New York, Connecticut, or New Jersey if you would like to receive treatment with Mindset Wellness and Consulting


  • Do you accept insurance?

    › Dr. Workman is an out-of-network provider and does not accept insurance. You will receive monthly receipts/superbills that you can submit for insurance reimbursement.


  • How do I determine if insurance will reimburse me for therapy?

    › Insurance reimbursement rates vary widely based on the specific plan. Call your insurance company and ask the following:


    • Do I have out-of-network benefits for mental health (CPT code for individual therapy: 90834; CPT code for group therapy: 90853)?

    • Do I have a deductible? If so, what is it and how much of it have I met?

    • What is my coinsurance/what percentage of my bill will be covered after my deductible is met?

    • What is the process for seeking reimbursement?

    • How do I submit a superbill?

    • Are there any limitations on how many services a year will be covered?

    • How long will it take to receive my reimbursement?

    • Do I need a referral from my primary care physician or authorization prior to starting mental health treatment with an out-of-network provider?


    › You are responsible for paying the cost of the session and will be provided with a monthly superbill that you can submit to your insurance for reimbursement. 


  • What is your cancellation policy?

    › If you need to change or cancel your scheduled appointment, please provide at least 48 hours’ notice. While Dr. Workman cannot guarantee that your appointment can be rescheduled that week, she will do her best to accommodate the request. You will be responsible for the full session fee for cancellations with less than 48 hours’ notice.

  • What is a Good Faith Estimate?

    › Effective January 1, 2022, Congress passed the No Surprises Act, a bill designed to protect patients from “surprise” medical bills and balance billing for emergency services at out-of-network facilities or for out-of-network providers at in-network facilities, holding them liable only for in-network cost-sharing amounts.  As a result, all licensed health providers who offer out of network services are required to post a notice of “your rights and protections against surprise medical bills” on our websites or in our physical offices.


     › You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.  Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.  You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.  You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. 


    › For questions or more information about your right to a Good Faith Estimate, visit cms.gov/nosurprises.


  • How do I get started?

    › You can contact Dr. Workman to schedule a complimentary 15-minute phone consultation to determine if her services might be a good fit for you.


Dr. Workman invites you to contact her for a complimentary 15 minute phone consultation to see if her services might be a good fit for you.

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